Help Corner

Domestic Delivery (Within Jordan):

Amman Delivery:
- For deliveries within Amman, we offer a flat shipping rate ranging between 2.5 to 3 Jordanian Dinars (JOD) based on the size and weight of your order.
- We are dedicated to ensuring that your orders are delivered swiftly and efficiently within the capital city.
- Orders destined for Amman are typically processed and dispatched within 1-2 business days.
- You can expect your order to be delivered to your doorstep within 1-5 business days from the date of order confirmation.
Other Provinces Delivery:
- If your delivery address is in provinces outside of Amman, we offer competitive shipping rates ranging from 3 to 5 Jordanian Dinars (JOD) based on the size and weight of your order.
- Deliveries to other provinces are equally important to us, and we strive to ensure timely service.
- Orders destined for other provinces are typically processed and dispatched within 1-2 business days.
- Your order will be delivered to your location within the respective province within 7 business days from the date of order confirmation.

*Please note that these delivery times are approximate and may vary depending on factors such as order volume and unforeseen circumstances. Rest assured, we are committed to providing you with the best possible delivery service to all parts of Jordan.

International Orders:
- While our website primarily serves local customers, we are pleased to accommodate international orders.
- To place an international order, please follow these steps:
  1. Order Placement: Place your order through our website.
  2. Payment and Shipping Email: After you place your order, you will receive an email from us detailing payment and shipping information.
  3. Payment Methods: We accept payment for international orders via bank transfer, Western Union, or PayPal. The email will provide instructions on how to complete your payment.
  4. Shipping: Once your payment is confirmed, we will ship your order using an express post service.
  5. Delivery Time: The delivery time for international orders may vary depending on your location and local customs regulations. We will provide you with an estimated delivery window in the email.
Shipping Costs:
- Shipping costs for domestic and international orders will be calculated based on your order's destination and size. The email you receive will include detailed shipping cost information.
Tracking Your Order:
- For domestic orders within Jordan, you will receive a tracking number once your order is dispatched. You can use this tracking number to monitor the status of your delivery.
- For international orders, the email will contain information on how to track your shipment once it is en route.
Customs and Duties:
- For international orders, please note that you may be subject to import duties and taxes imposed by your country's customs authorities. These charges are the responsibility of the recipient.
Order Changes or Cancellations:
- If you need to make changes to your order or cancel it, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but once an order is shipped, changes may not be possible.
Contact Us:
- If you have any questions or need assistance, please don't hesitate to contact our customer support team. You can reach us via email at info@uniart.gallery, and we will be happy to assist you.

Size Guide for T-Shirts and Hoodies:

1. Width:

The width measurement refers to the flat width of the T-shirt or hoodie, not the circumference. To measure the width accurately, lay the item flat on a surface.
Measure from one side seam to the other, just below the sleeves (armpit to armpit). This measurement represents the T-shirt or hoodie's width in centimeters.

2. Length:

The length measurement represents the distance from the top of the T-shirt or hoodie, near the neck, to the bottom hem.
Lay the T-shirt or hoodie flat and measure from the highest point of the neck seam (where the collar meets the item) down to the bottom hem in centimeters.

3. How to Find Your Size:

To find the right size for your T-shirt or hoodie, compare the width and length measurements provided in the size guide with an item that fits you well.
Choose the size that closely matches your own measurements for the best fit.
If you prefer a looser fit, consider selecting a size slightly larger than your actual measurements.

4. Additional Tips:

Keep in mind that T-shirt and hoodie sizes can vary slightly between Designs, so it's essential to check the size guide for each specific product.
If you're between sizes, consider your personal preference for fit (tighter or looser) and choose accordingly.
If you have any questions about sizing or need further assistance, don't hesitate to contact our customer support team for guidance.

5. Size Chart Example:

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